Citations:automation complacency

English citations of automation complacency

• 2014, Nicholas Carr, The Glass Cage […] ‎^[1], Random House, →ISBN:

  But as the sometimes tragic experience of aviators shows, automation complacency can have deadly consequences. In the worst cases, people become so trusting of the technology that their awareness of what's going on around them fades completely.

• 2020, Jack J. Hersch, The Dangers of Automation in Airliners: Accidents Waiting to Happen‎^[2], Air World, →ISBN:

  Putting the words back together, automation complacency is what happens when a human monitor is watching an automated machine, though not very closely, because the monitor is absolutely certain—the monitor unfailingly trusts—the automation will keep doing its job.

• [2022 March 8, Lauren Smiley, “‘I’m the Operator’: The Aftermath of a Self-Driving Tragedy”, in Wired‎^[3]:

  But whoever does the policing, whether a supervisor or an operator, faces a Sisyphean battle against a well-documented phenomenon: something called automation complacency. When you automate any part of a task, the human overseer starts to trust that the machine has it handled and stops paying attention.]